Location: Surabaya, East Java, Indonesia
Responsibilities and Achievements
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Customer Service:
- Served as a dedicated customer service officer, ensuring excellent service to clients.
- Provided effective solutions to customers for issues related to the company.
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Marketing and Communication:
- Contributed to marketing efforts by creating brochures and executing social media marketing campaigns.
- Interacted with customers to promote the company’s products/services through various channels.
Skills and Expertise
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Networking:
- Developed networking skills to establish and maintain positive customer relationships.
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Sales:
- Gained experience in sales-related activities to meet customer needs and promote company offerings.
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Social Media and Marketing:
- Utilized social media platforms for marketing initiatives and engaged with customers through these channels.
Conclusion
My internship at PT. Fangbian Iskan Corporindo as a Customer Relations Officer provided valuable hands-on experience in customer service, marketing, and sales. I successfully contributed to resolving customer issues and actively participated in marketing campaigns through various channels, including social media. The internship enhanced my skills in networking and sales, and I gained practical knowledge in utilizing social media for marketing purposes.